Last updated: August 17, 2026
Who we are
LVL Coffee, based in Chanhassen, MN 55317, operates lvlcoffee.com. This Privacy Policy explains how personal information is handled when you visit the website, purchase from us once checkout is enabled, use a customer account if available, or communicate with us.
Privacy questions can be sent to sales@lvlcoffee.com. The complete street address and ZIP will be added before orders open.
Information we collect
- Contact and identification information: name, email, telephone number, billing address, shipping address, and account username when provided.
- Order information: products, order value, payment status, fulfillment, returns, refunds, and customer-service history.
- Communications: information provided in emails, contact forms, reviews, surveys, or other messages.
- Device and website-use information: Internet Protocol address, browser and device type, operating system, referring pages, pages viewed, and diagnostic or security logs.
- Cookie and cart information: information needed to maintain a cart, remember preferences, keep users signed in, secure the website, and operate checkout.
Payments
When checkout is enabled, payment information will be handled by the payment provider shown at checkout. LVL Coffee will receive payment status and other details needed to process an order, prevent fraud, issue a refund, and maintain transaction records. The payment provider will handle personal information under its own privacy terms.
Analytics
Google Analytics is not connected on the staging website. If analytics is enabled for the production website through Google Site Kit, this policy and any required consent controls will be updated before data collection begins.
How we use information
- Operate the website, cart, checkout, and customer accounts.
- Process payments, fulfill orders, provide tracking, and handle returns or refunds.
- Communicate about orders and respond to questions.
- Detect fraud, misuse, security incidents, and technical problems.
- Maintain accounting, tax, operational, and legal records.
- Improve website performance and understand website use when analytics is enabled.
- Comply with legal obligations and protect rights and safety.
How we disclose information
Information may be shared with service providers that help operate the business, including GoDaddy for website hosting, the payment provider shown at checkout, shipping carriers and fulfillment providers, email and security services, professional advisers, and authorities when required by law or necessary to protect rights or safety.
Sale, targeted advertising, and profiling
No sale of personal information, targeted-advertising feature, or profiling for decisions with legal or similarly significant effects is configured on the staging website. This statement will be reviewed against the final production services before launch.
Cookies and choices
The website uses cookies or similar technologies needed for cart, checkout, authentication, security, and preference functions. Optional analytics or advertising technologies will be addressed through an appropriate consent tool where required. Disabling necessary cookies can prevent the cart, account, or checkout from working correctly.
Data retention
Personal information will be kept only as reasonably necessary for order fulfillment, customer support, accounting and tax records, dispute resolution, fraud prevention, security, and legal compliance. Specific WooCommerce and contact-record retention periods are under review and will be configured to match the final policy before sales begin.
Security
We use reasonable administrative, technical, and organizational measures intended to protect personal information. No website or transmission method is completely secure, and absolute security cannot be guaranteed.
Privacy rights
Depending on applicable law and where you live, you may have rights to access, correct, delete, or obtain a copy of personal information; opt out of certain data uses; withdraw consent; or appeal a privacy-request decision. Email sales@lvlcoffee.com to submit a request. We may request information needed to verify identity and protect an account.
Children
The website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. Contact us if you believe a child provided information so it can be reviewed and addressed.
Changes to this policy
This policy may be updated when the website, services, or legal obligations change. The revised version will show a new “Last updated” date, with additional notice when required by law.
Contact
For privacy questions or requests, email sales@lvlcoffee.com.
LVL Coffee
Chanhassen, MN 55317
The complete street address and ZIP will be added before orders open.